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Privacy Policy

How LegalFlow collects, uses, and protects information across the platform.

Last updated: January 19, 2026

1. Scope

This Privacy Policy applies to LegalFlow websites, web applications, and mobile applications (iOS and Android) operated by Wavelength Technology ("LegalFlow," "we," "us"). By using LegalFlow, you agree to the practices described here.

2. Information we collect

Information you provide

  • Account data such as name, email, password, and organization details.
  • Profile data such as role, firm details, and optional professional credentials.
  • Case data and documents, including client information, notes, and files you upload.
  • Payment and billing details, processed through third-party payment processors.
  • Support communications, including emails and feedback.

Information collected automatically

  • Usage data such as pages viewed, actions taken, and feature usage.
  • Device and log data such as IP address, browser type, operating system, timestamps, and error logs.
  • Cookies and similar technologies for authentication, security, and preferences.

Integrations

When you connect third-party services such as Google Calendar or Google sign-in, we receive the information required to provide those features, including authentication tokens and calendar data.

3. How we use information

  • Provide, maintain, and improve the LegalFlow service.
  • Authenticate users, manage accounts, and provide customer support.
  • Secure the platform, prevent fraud, and monitor performance.
  • Communicate service updates and operational notices.
  • Comply with legal obligations and enforce our Terms of Service.

4. How we share information

  • Service providers who help us operate LegalFlow (hosting, storage, email, security, analytics).
  • Integrations you enable (for example, calendar or email services).
  • Legal and compliance needs when required by law.
  • Business transfers if LegalFlow is involved in a merger, acquisition, or asset sale.

We do not sell personal information. We share data only as described here or with your consent.

5. Data safety summary (App Store and Google Play)

  • Data collected: account data, case content, documents, usage, and device information.
  • Data used for: core functionality, security, support, and product improvement.
  • Data sharing: service providers and integrations you enable.

You can request data access or deletion by contacting us at privacy@legalflow.ltd.

6. Data retention

We retain information for as long as your account is active or as needed to provide the service. You can request deletion of your account and data, subject to legal or contractual requirements.

7. Security

We use reasonable technical and organizational measures to protect information, including access controls, encryption in transit, and monitoring. No system is completely secure, and we cannot guarantee absolute security.

8. Your choices and rights

  • Access, correct, or delete your personal information.
  • Export your data where available.
  • Object to or restrict certain processing activities.

Contact us at privacy@legalflow.ltd to exercise your rights.

9. International transfers

We may process data in countries other than where you live. When we transfer data internationally, we use appropriate safeguards required by law.

10. Children's privacy

LegalFlow is intended for professional use and is not directed to children under 18. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post updates here and revise the "Last updated" date.

12. Contact

Email: privacy@legalflow.ltd

Support: support@legalflow.ltd

Mail: Wavelength Technology, Delhi, India